A Stylish Residence Experience Focused on Guest Satisfaction
Tanrise City House started to serve our esteemed guests on May 1, 2022. We are pleased to provide all kinds of help and support with our 7/24 reception service in our residence, which has been carefully designed for the comfort and satisfaction of our guests. Our long-established history in the service sector dates back to 1992. With the experience and expertise brought by years, as Tanrise City House, we aim to provide the highest quality service to our guests. We have thought about every detail for your comfort and satisfaction during your stay at our residence. There are also services such as cafe, lobby and garden area within the Tanrise City House. These services, designed to meet all kinds of needs of our guests, aim to make your stay more enjoyable and comfortable. Our vision is to prioritize the need to provide a quality life and prosperity by providing quality services. As Tanrise City House, we have made it our mission to offer our guests the warmth and comfort of home away from their homes. We would be glad to see you among us Dec.
Terms of stay
1. Booking and Paying
- Cancellation / Amendment: You can forward your requests from our website or through our communication channels. A penalty (deduction) is applied when the cancellation period is exceeded or when the facility is not reached. In case of appropriate cancellations, the refund is made according to the bank period. There are no refunds/cancellations for early reservations.
- Payment: Credit Card, Money Order/EFT and Cash are valid. A deposit can be taken for long stays; the remaining balance for standard reservations is collected at check-in.
2. Entrance - Exit and Identity
- Hours: Check-in 14:00, Check-out 12:00. Early check-in and late check-Oct are subject to availability/additional charge. At the exit, the key is handed over to the reception desk. Free luggage storage is available.
- Local Guests: Adult identity / driver's license, children's age verification (identity) documents are mandatory.
- Foreign Guests: Passport, country entry stamp and valid visa/residence permit (migration card) are mandatory. Those who exceed the visa period will not be accepted.
3. Accommodation Rules (Stay Rules)
- Children: There are no age restrictions/categories. Free accommodation is not offered; a baby cot and an extra bed are subject to an additional charge. Oct.
- Smoking (Smoking): It is forbidden in rooms and closed areas (cleaning penalty is applied). It can only be drunk in open areas.
- Silence and Visitors: there is a quiet hour between 22:00-08:00 Dec. Visitors from outside (visitor rules) cannot be taken to the rooms, they are accommodated in the lobby.
- Deposit (Deposit/Damage): A deposit may be requested for possible damage or extras during check-in. If there is no problem, it will be returned at the exit.
4. Meeting / Business Opportunities
- In our facility for your business trips (business services) and small-scale events (events) our 55 m2 conference hall (conference hall) is available.
| Check-in | 14:00 |
| Check-out | 11:00 |
| Booking cancellation |
The cancellation policy of the hotel is based on the package you have selected it may change. Please check the current cancellation conditions at the time of booking read the details. |
Cancellation policy
The cancellation policy of the hotel may vary depending on the package you have selected. Please read the details at the time of booking for the current cancellation conditions.